Given the situation on Spain and the world in general, the organizers of the Costa del Salsa have found it hard to pursue reimbursement of payments from providers and then to contact whom tickets had been sold.
According to a brief statement that was posted on the official Facebook page, the law establishes that refunds must be made 14 days after the cancellation of reservations, but it only makes reference to the disbursement obligation of the company making the sale. This means that Enjoy Travel, the tour operator of the event, should expect that the other companies involved will reimburse the payments to do the same. That is why the refunds have taken so long, for which they apologize to their customers and promise to put the situation under control as soon as possible.
For more information, see the official Facebook page of the event: